FAQ

Q. When I enter a new item, what should I enter for "Group"?
A. The group name allows you to group certain stock items so they appear together in your stock count. If we take a very simple example. Say you have 7 shelves. 2 for crisps, 2 for soda, 1 for sweets, 1 for fruit, and 1 for miscellaneous. You could call your groups "Crisps", "Soda", "Sweets", "Fruit", and "Misc", or you could call them "Shelf 1", "Shelf 2", "Shelf 3", "Shelf 4", "Shelf 5", "Shelf 6", and "Shelf 7".

Q. When I enter a new item, what should I enter for "Unit of Count"?
A. The Unit of count field is a reminder about what specifically you are counting. e.g. are you counting individual items, or packs, or boxes, or pallets? etc. Then when you do a stock count this then ensures you are counting the correct thing consistently.

Q. What can I do if I have the same stock item in 2 locations?
A. You can add items with different group names, directly from "Add Item". Or you can add them with slight difference in item name - e.g. "Budweiser-storeroom" You can also add an item directly to a stockcount, and if that item already exists in the stock count you will be given the opportunity to enter a separate location-specific line in your stock count for that item.

Q. Does Sales Mix in Expected GP need to add up to 100%?
A. No. All you need to do is add you 3 highest groups/categories, and the approx. percentage of sales that come from that category.

Q. How do I display deliveries?
A. Click "Delivery" then "Show all Deliveries" (towards the bottom of the page) Q. How do I display Stock Counts?
A. Click "Stock Count" then "View Stockcounts"

Q. How do I see my Stock count results, my Expected GP results, and my Profitabilty results?
A. Click "History"

Q. What is "Ex-VAT"?
That is the price or revenue excluding VAT (after VAT has been deducted)?

Q. Is it important to enter ex-VAT figures?
A. Yes it is. When you add an item, or enter sales revenue, you need to enter the ex-VAT figure.

Q. How do I calculate ex-VAT prices?
Often the receipt will tell you what the ex-VAT price was, what VAT was charged, and what the total price was. And often wholesalers will put their prices on an invoice as ex-VAT. In those cases you will have the ex-VAT price already. If the price is however inclusive of VAT (like a purchase from a supermarket), and you cannot see the ex-VAT figure on the receipt, then divide by 1+VAT rate. Examples: If VAT rate is 20% then take the price and divide by 1.20. If VAT rate is 18% then take the price and divide by 1.18.

Q. How do I calculate ex-VAT sales revenue?
A. Divide by 1+VAT rate. If VAT rate is 25% then take your sales figure and divide by 1.25. If VAT rate is 19% then take your sales figure and divide by 1.19.

Q: What should I do if a delivery arrives on the same day of the stock count?
If it arrived before the count: Write the correct date for the delivery.
If it arrived after the count: Write the date for the day after it arrived (that way it will not be included in the stock count result, but will be included in the next stock count calculation)

Q. I can't see certain items in the "Check Item GPs" display. Why?
A. You have probably entered the item to the item list without entering a sale price. You can amend the item to include that price, and then it will appear in the Items GPs

Q. When I try to Amend an item, I can't find it when I search. What should I do?
A. Go to the item list, copy the item name, and then paste that into the search. There was probably just some spelling difference.

Q. How do I check profitability?
A. After you "Calculate Result" you will have your Gross Profit. On that screen there is a "Check Profitabilty" button where you can use that Gross Profit to calculate bottom line profit (Net Profit)